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Welcome to KuKu—a creator-commerce platform where you can shop fashion directly from the closets of creators, influencers, stylists, and other eligible public personalities.
These Terms & Conditions ("Terms") govern your access to and use of the KuKu platform, operated by KuTech Global LLC FZ ("KuKu", "we", "our", or "us").
By accessing or using KuKu, you agree to be bound by these Terms.
For the purposes of these Terms:
To use KuKu, you must:
Selling on KuKu is currently available only to eligible creators.
Creating an account does not automatically grant selling privileges. Every Creator Closet and listing is reviewed before becoming publicly visible.
KuKu reserves the right to approve, decline, suspend, restrict, or terminate accounts at its sole discretion where necessary to protect the integrity of the platform.
All users agree to:
Users must not:
KuKu may remove content or suspend accounts that violate these Terms.
Every listing must:
KuKu reserves the right to review, reject, edit, remove, or temporarily withhold any listing that does not meet our standards.
Listing approval does not guarantee future approval of subsequent listings.
Creator Closets are available exclusively to eligible creators.
Creators remain responsible for:
KuKu may request additional information to verify creator identity or eligibility at any time.
By creating a Creator Closet or uploading any listing, you grant KuKu a worldwide, royalty-free, non-exclusive, transferable licence to use, reproduce, edit, crop, resize, adapt, publish, distribute, display, and promote your listings, photographs, videos, usernames, profile information, and Creator Closet content for:
This licence remains valid while your content is available on KuKu and for a reasonable period afterwards for promotional, archival, and campaign purposes.
You confirm that you own, or have permission to use, all uploaded content.
Quality Check is an optional add-on available during checkout.
Where selected, KuKu will visually inspect the item before delivery to help verify that it reasonably matches the listing.
Quality Check is not:
All payments must be completed through KuKu using approved payment providers.
Direct payments between buyers and creators are strictly prohibited.
Creator payouts are processed in accordance with the KuKu Payments, Earnings & Payouts Policy.
Returns and refunds are governed by the KuKu Return, Refund & Cancellation Policy.
Return requests may be approved where an item materially differs from its listing or otherwise qualifies under our policy.
Creators agree to:
Failure to comply may result in:
KuKu operates as a technology platform connecting buyers with creators.
Except where required by applicable law, KuKu is not responsible for:
Where fraud, counterfeit products, or serious policy breaches are identified, KuKu may take appropriate corrective action.
All KuKu branding, software, logos, graphics, website design, and original platform content remain the property of KuKu.
Users retain ownership of their uploaded content while granting KuKu the marketing licence described in these Terms.
KuKu may suspend or permanently terminate accounts that:
Users may request deletion of their account at any time.
KuKu may update these Terms periodically.
Continued use of the platform after changes take effect constitutes acceptance of the updated Terms.
These Terms are governed by the laws of the United Arab Emirates.
Any dispute arising from these Terms or use of KuKu shall be subject to the exclusive jurisdiction of the competent courts of the United Arab Emirates.
For any questions regarding these Terms & Conditions:
KuTech Global LLC FZ, Dubai, UAE