KuKu Sign-Up & Account Eligibility Policy

At KuKu, we are committed to maintaining a safe, transparent, and trustworthy platform for all users. This policy outlines the eligibility, registration, and verification requirements for creating and maintaining a KuKu account.

1. Eligibility

  • You must be 18 years of age or older to create and use a KuKu account.
  • KuKu does not permit use by minors under any circumstances.
  • By signing up, you confirm that all information provided is accurate, complete, and truthful.

2. Account Creation Requirements

To register on KuKu, users must provide:

  • A valid and active email address
  • A valid mobile number verified via One-Time Password (OTP)
  • A unique username (assigned by KuKu)
  • A secure password

Users are solely responsible for maintaining the confidentiality of their login credentials and for all activity conducted through their account.

3. Prohibited Registrations

You may not create or maintain a KuKu account if you:

  • Have been previously suspended or permanently banned from KuKu.
  • Provide false, misleading, stolen, or incomplete information.
  • Create multiple accounts to bypass platform rules, penalties, or restrictions.
  • Engage in fraudulent activity, including manipulation of listings or transactions.

4. Account Usage Rules

  • Each individual is permitted one personal account only.
  • Account sharing, selling, or transferring access is strictly prohibited.
  • You are fully responsible for all actions performed under your account.

5. Suspension & Termination

KuKu reserves the right to suspend or permanently terminate accounts without prior notice if:

  • False or fraudulent information is identified
  • The account is used to list prohibited or illegal items
  • There are repeated or serious violations of KuKu policies, community guidelines, or applicable UAE laws

Account termination may result in loss of access to services, listings, or wallet balances, subject to applicable laws.

6. Policy Acceptance

By creating an account, you acknowledge and agree to comply with:

  • KuKu Terms & Conditions
  • KuKu Privacy Policy
  • All applicable KuKu platform policies, including Seller Policy, QC Policy, and Community Guidelines.

7. Policy Updates

KuKu may update this policy from time to time to reflect operational, legal, or regulatory changes.

Continued use of the platform after updates constitutes acceptance of the revised policy.