Fashion should be fun.

Treat creators, buyers, sellers, and the KuKu team with kindness and respect.

We don't allow:

• •Harassment or bullying
• •Hate speech or discrimination
• •Threats or abusive language
• •Intimidation or inappropriate behaviour
• •Spam or unwanted solicitation

Disagreements happen—but respect is always in style.

Trust is everything.

Every listing should honestly represent what's being sold.

Please make sure your listings include:

• •Accurate descriptions
• •Correct brand information
• •Honest condition details
• •Clear photos of the actual item
• •Visible flaws, if there are any

The more honest your listing, the happier everyone is.

KuKu is a visual platform.

Beautiful listings make shopping more exciting and help your pieces find their next home faster.

We encourage sellers to:

• •Use bright, clear, high-quality photos.
• •Photograph the actual item.
• •Show multiple angles.
• •Include labels and important details.
• •Highlight any imperfections honestly.
• •Whenever possible, photograph the item being worn.

Styled images help buyers see the fit, movement, and personality behind each piece.

For Creator Closets, original photos of the creator wearing the item are highly encouraged—they're part of what makes every listing special.

Listings with blurry, dark, heavily edited, cluttered, or poor-quality images may be rejected until updated.

Creator Closets are built on authenticity.

Whether you're a creator with thousands of followers or someone growing your community, buyers come to KuKu because they love your personal style.

Please only list items that genuinely belong to you or that you're authorized to sell.

Authenticity builds trust—and trust builds great communities.

To keep our marketplace safe, the following are not permitted:

• •Counterfeit or replica goods
• •Stolen items
• •Illegal or restricted products
• •Dangerous products
• •Fake listings
• •Misleading descriptions
• •Fake authenticity claims
• •Content that infringes intellectual property rights

If it isn't genuine, it doesn't belong on KuKu.

For everyone's protection:

• •Complete all purchases through KuKu.
• •Never request direct payments.
• •Don't move conversations to other platforms to complete a sale.
• •Never encourage buyers to purchase outside KuKu.

Keeping transactions within KuKu helps protect both buyers and sellers.

Your privacy matters.

Please don't ask other users to share:

• •Phone numbers
• •Email addresses
• •Home addresses
• •Banking details
• •Identification documents

If we need information to complete a transaction, KuKu will request it securely through the platform.

Buyers can choose KuKu's optional Quality Check (QC) service during checkout.

When selected, we'll inspect the item before delivery to help ensure it reasonably matches the listing.

Repeated Quality Check failures may result in:

• •Listing removal
• •Selling restrictions
• •Temporary suspension
• •Permanent removal from the platform

Every listing on KuKu is reviewed before it goes live.

If you notice behavior that doesn't reflect our community standards, we'd love to hear from you.

We're committed to keeping KuKu a trusted place to discover fashion.

📧 support@letskuku.com

Depending on the situation, KuKu may:

• •Remove listings
• •Request listing updates
• •Issue warnings
• •Restrict selling privileges
• •Suspend or permanently remove accounts
• •Report unlawful activity to relevant authorities where required